Guests who have the following documentation are entitled to one free carer ticket. However, the guest with the disability and any further members of their party will pay full price. Without supporting documentation, you will be required to pay the full price general admission cost. You will be asked to show your documentation to a member of our reception team on arrival.
Please show one of the below pieces of relevant paperwork as well as suitable photo ID of the named recipient at reception.
1. Disability Living Allowance or Attendance Allowance award letter (dated within the last 2 years), or Scottish Disability Payment and Child Disability Payment for visitors from Scotland.
2. Personal Independence Payment letter (dated within the last 2 years).
3. A current and valid Blue Badge.
4. Letter from GP or consultant (dated within the last 2 years) confirming the need for a full time carer. This does not need to be a letter of diagnosis.
5. A Nimbus Access card with the +1 symbol. The photo on the card must be of the guest who requires a free carer.
Unfortunately, we will not be able to issue a carer ticket without seeing the above documentation as well as the recipient's ID. For guests who require more than one carer, we ask that you bring specific documentation detailing 2 to 1 care to support this.