Yes, mobility scooters are welcome around Cadbury World. We have a number of adaptations to our site to help make us more accessible. You can find more information about our accessibility here.
For our Cadbury Chocolate Quest ride, guests are required to sit upright unaided in order to ride and all riders must be able to self-evacuate with or without carer assistance in the unlikely event of an emergency evacuation. We have four modified vehicles to which allow for a comfortable and easy transfer from a wheelchair or mobility vehicle, available for guests who are able to self-transfer. The role of the carer is to emotionally and physically support guests in the unlikely event of a stoppage and/or evacuation. This may involve supporting and/or lifting their companion our of the ride vehicle, supporting them when disembarking 3 large steps, and walking up to the full length of the ride route. Please assess the ride and review with the Ride Attendant before riding.
To avoid disappointment, please make sure to let us know that a guest will be visiting using a wheelchair or mobility scooter by booking a Wheelchair Slot for the same time as your desired entry here. Please note that booking a wheelchair reservation does not guarantee entry as a separate entry ticket to Cadbury World must have been purchased. When you arrive, you will be asked to produce both your standard entry ticket and your wheelchair reservation booking.
Please note that due to fire evacuation policies, we can only admit 1 guest in wheelchair or mobility vehicle per timeslot (10 minutes).