We would advise working together with your friends to book your visits, and you should always check for Passholder availability before any day tickets are purchased. Many of our attractions operate timed slots with limited capacity to ensure everybody has the best experience possible, and therefore many of the more popular times do sell out quickly so we’d advise booking as far in advance as possible to guarantee the time you’d like.
Articles in this section
- Do I need to pre-book entry to Cadbury World Resort if I am a Merlin Pass Holder?
- Where can I buy a Merlin Annual Pass?
- There is no availability for the date I would like. How does the attraction capacity work?
- There are no Passholder slots available at the day/time I want. But there are slots available for general admission. How do I book?
- The portal wouldn’t let me book the day/time I wanted so I paid for a ticket and now I want a refund.
- I'm getting an error code whilst trying to pre-book with my Merlin Annual Pass. Can you help me?
- My friends have booked a time slot, however this is slot is not available using my Merlin Annual Pass. What Should I Do?
- I am a Merlin Annual Passholder. Can I pay the difference to upgrade my entry to include Afternoon Tea?
- Are there restrictions for using my Merlin Annual Pass at Cadbury World?
- How do I purchase Merlin Annual Pass Friends and Family tickets?