Timeslots help us manage crowd flow and ensures that everyone has the best visit possible. However, during peak times, when our attractions are in high demand, we need to strike a balance between Passholders and day guests and we constantly review availability and release more Passholder slots where available, however as these often sell out quickly you may not always see these immediately.
Articles in this section
- Do I need to pre-book entry to Cadbury World Resort if I am a Merlin Pass Holder?
- Where can I buy a Merlin Annual Pass?
- What do I do if my physical Merlin Annual Pass has been lost/stolen?
- Can I upgrade my Cadbury World day ticket to a Merlin Annual Pass?
- I'm a Passholder and there is no availability for the date I would like. How does the attraction capacity work?
- There are no Passholder slots available at the day/time I want. But there are slots available for general admission. How do I book?
- The portal wouldn’t let me book the day/time I wanted so I paid for a ticket and now I want a refund.
- I'm getting an error code whilst trying to pre-book with my Merlin Annual Pass. Can you help me?
- My friends have booked a time slot, however this is slot is not available using my Merlin Annual Pass. What Should I Do?
- I am a Merlin Passholder. Can I pay the difference to upgrade my entry to include Afternoon Tea?