As per the terms and conditions of booking - all tickets are non-refundable. If you would like to discuss your booking further or change the date of your visit, please contact us via Live Chat or email us via cadburyworldreservations@merlinentertainments.biz.
Articles in this section
- Can I change the date of my booking?
- I have not received or lost my order confirmation email
- How do I book tickets online?
- Why am I unable to book for my selected visit date?
- I'm having issues booking online - what should I do?
- I have some unused tickets left over from my visit - can I use them another time?
- Can I cancel my booking and get a refund for my pre-booked tickets?
- I have two duplicate orders - what should I do?
- My online booking failed part way through and it looks like I have been charged - what should I do?
- Why has my payment failed?