Booking Help
- Can I change the date of my booking?
- I have not received or lost my order confirmation email
- How do I book tickets online?
- Can I change the date of the free tickets I have claimed through the Sun Newspaper?
- Why am I unable to book for my selected visit date?
- I'm having issues booking online - what should I do?
- I have some unused tickets left over from my visit - can I use them another time?
- Can I cancel my booking and get a refund for my pre-booked tickets?
- I have two duplicate orders - what should I do?
- My online booking failed part way through and it looks like I have been charged - what should I do?
- Why has my payment failed?
- I've lost/forgotten my tickets - what should I do?
- Do I have to print my Print@Home tickets or can I show them on my phone?
- Can I buy tickets at Cadbury World when I arrive?
- What age do you consider a guest an adult?